Help Center

Find answers and get support for buying and selling on CTCGX.

Getting Started

Getting Started

New to CTCGX? Learn how to create an account and start buying or selling cards.

Set up your seller profile and list your first items. No minimum inventory required.

Find answers to commonly asked questions about buying, selling, and using CTCGX.

Seller Resources

Guides and policies for selling on CTCGX.

Learn how to package and ship cards safely. Covers supplies, packaging methods, and Canada Post options.

Understand platform fees, payment processing costs, and how your payouts are calculated.

Authenticity Policy

Your responsibilities for listing genuine items and how buyer disputes are handled.

Shipping Protection

Who is responsible for lost or damaged packages and how disputes are resolved.

Inventory Management

Multiple ways to manage your inventory - choose what works best for you.

Bulk import your inventory from a spreadsheet. Supports CTCGX, Collectr, and ManaBox formats.

Shopify Integration

Connect your Shopify store for automatic two-way inventory synchronization.

Build custom integrations with our comprehensive API. Full documentation available.

Use Claude or other AI assistants to manage your inventory through natural conversation.

Support

Shipping & Delivery

How to ship cards safely, packaging supplies, and Canada Post options.

Buyer Protection

Learn about our dispute resolution process and how we protect buyers.

Contact Support

Can't find what you're looking for? Reach out to our support team.

Developer Resources

Building integrations? Check out our technical documentation.

API Documentation MCP Setup Guide Webhooks

Still need help?

Our support team is here to assist you with any questions or issues.

Contact Support