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Frequently Asked Questions
Find answers to common questions about using CTCGX.
Getting Started
Buying
Selling
Inventory Management
Shipping & Delivery
Buyer Protection & Disputes
Account & Settings
Getting Started
Who can sell on CTCGX?
Do I need a business to sell?
How do I create an account?
How do I start selling on CTCGX?
Buying
How do I purchase items on CTCGX?
What payment methods are accepted?
Can I cancel an order after placing it?
Selling
What fees does CTCGX charge sellers?
When do I get paid for my sales?
How should I grade card conditions?
Can I have team members help manage my inventory?
Inventory Management
What are the different ways to manage my inventory?
How does the Shopify integration work?
What can I do with the API?
What is MCP and how do I use it?
How do I import inventory via CSV?
Does inventory sync in real-time?
Shipping & Delivery
How long does shipping take?
Do you ship internationally?
What if my order doesn't arrive?
Buyer Protection & Disputes
What if I receive the wrong item or it's not as described?
How does the dispute process work?
Are items guaranteed to be authentic?
Account & Settings
Can I change my username?
How do I delete my account?
Can I have multiple seller profiles?
Related Resources
Detailed Seller Fee Breakdown
API Documentation
MCP Setup Guide
Terms of Service
Privacy Policy
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